Consumer Disputes

The Consumer Protection Act was enacted in 1968 and recently amended in 2019, provides for protection of the interests of consumers and Authorities have been established at the National, State and District level, for efficient disposal and effective administration as well as settlement of consumers’ disputes.

The National Consumer Disputes Redressal Commission (NCDRC) is the National Level Authority which was set up in 198. Its head office is situated at UpbhoktaNyayBhawan GPO Complex, F’ Block, Aviation Colony, INA Colony, New Delhi-110023.

The Delhi State Consumer Disputes Redressal Commission, which is the State Level Authority having jurisdiction throughout the territory of Delhi is situated at A-Block, First Floor, VikasBhavan, I.P. Estate, New Delhi-110002.

Our Chamber has experienceof handling matters before the National Consumer Disputes Redressal Commission.